Shipping policy

Shipping Policy – EcentualBox (UK)

Delivery Service
We use trusted courier partners including UPS, DHL, OSM, and others to deliver all UK orders. Delivery partners may vary based on package size and destination.

Processing Time
Orders are typically processed and dispatched within 1 business day if placed before 5:00 PM (GMT). Orders placed after 5:00 PM are dispatched the next business day.

Estimated Delivery Times

  • Standard UK Delivery: 1–2 business days from dispatch
    Actual delivery times may vary due to location, courier delays, weather, or peak periods.

Shipping Costs

  • Free UK Shipping: Available on all orders

  • No hidden charges: shipping costs are shown at checkout before payment.

Order Tracking
Tracking numbers are provided via email once shipped, and can be used on the courier’s tracking website.

Delivery Issues
If delivery fails due to wrong address details, customers may be responsible for additional charges to reship.

Contact for Delivery Support
If you have questions about delivery, contact:
📧 help@ecentualbox.com | ☎ +44 7476 549709

This policy is applicable to customers in the United Kingdom.